For the families who refuse to settle for “standard” funerals - your loved one deserves something far more meaningful.
Burials, Cremations, and Memorials - Trusted for Funerals That Honour Lives With Excellence, Precision, and Profound Respect
Trusted across Melbourne for personalised, genuine service – helping you navigate this process with clarity, compassion, and genuine care
DIRECTOR TODAY
And Get Your Free Funeral Planning Guide With All Your Questions Answered At No Cost
Story Driven Farewells
24/7 Human Support
Australian Family Owned & Operated
8 Melbourne Locations
Australian Funeral Directors Association (AFDA)
One Chance to Get It Right. Don’t Let a Generic Funeral Be Their Last Memory.
Dear Family Member,
Losing someone you love is one of life’s most difficult moments. Being the one responsible for planning their farewell—while still grieving can feel overwhelming.
In those moments, many people default to what’s closest. But too often, that leads to a service that feels rushed, impersonal, and unworthy of the life it’s meant to honour.
You only get one chance to say goodbye. And once it’s done, there’s no second opportunity. While a simple or generic funeral might seem easier at the time, it can leave behind something even heavier than grief: regret!
The Gardenia Farewell Framework: A Better Way to Celebrate a Life Well-Lived
This isn’t a standard funeral package with a few options and a fixed script. And it’s not a call-centre conversation where you’re handed a price list before anyone’s asked who your loved one was.
The Gardenia Farewell Framework is a personalised process built around one thing: telling your loved one’s story with care, clarity, and compassion. From our first call to the final farewell, our 5-step framework takes care of every detail - so you can focus on what truly matters: remembering them, not managing logistics.
DIRECTOR TODAY
We’ll help bring your vision to life and Get your questions answered with no pressure
One Call. Every Detail Handled - We Don’t Just Plan Funerals, We Honour Lives with Excellence
It was like they knew Mum personally - the way they told her story was extraordinary
Michael, Mitch and the team truly listened. They didn’t just ask questions - they understood who Mum was, and what mattered to her. The service they created was warm, respectful, and completely personal. Everyone who came said the same thing: it felt like her. I can’t recommend Gardenia highly enough.
They never rushed us. They never pushed. They just cared
James made everything feel so easy at a time when nothing felt easy. He gave options, never pressure. He checked in, listened, and let us go at our pace. It didn’t feel like a business - it felt like support from someone who understood exactly what we were going through. 10/10 for everything and cost.
They didn’t just organise a funeral - they helped us honour his life with love, dignity, and grace.
Just wanted to thank you from the bottom of our hearts for being alongside me and the family during the hardest part of our lives. You allowed us to grieve the way we needed. You made this journey so much more bearable with your compassion, empathy, and care. He would have been so happy
They made the most difficult moment of our lives feel calm, meaningful, and even beautiful
When my sister passed, I was completely overwhelmed. Mitch met us with so much kindness, compassion, and care. The farewell he created was perfect - personal, heartfelt, and full of love. We couldn’t have done it without him. If you're considering Gardenia, you’re in good hands.
DIRECTOR TODAY
No hidden fees. No surprises. Just clarity, compassion, and a detailed quote upfront
Where others plan a service, Gardenia helps you honour a life lived.
DIRECTOR TODAY
We’ll help bring your vision to life and Get your questions answered with no pressure
Where others plan a service, Gardenia helps you honour a life lived.
We don’t rush you through a checklist. We guide you through a 5-step emotional planning process that helps you honour your loved one’s life - beautifully and meaningfully.
Step 1: Focused
Listening Meeting
We begin taking the time to understand who the person was, what mattered to them, and how you wish them to be remembered. From there, we offer thoughtful suggestions to shape a farewell that’s personal, meaningful, and truly reflective of their life.
Step 2: Tribute
Design Blueprint
Together, we create a farewell that feels deeply personal — a true reflection of their life, values, and spirit. From music and rituals to flowers, venue, and catering, every detail is gently guided with care, so you can honour their memory with love and meaning.
Step 3: Transparent Planning Concierge
You get a clear, itemised fee proposal and a dedicated planner who handles every detail with no pressure, no surprises.
Step 4: Seamless Ceremony Delivery
A beautiful and dignified farewell, held in one of our elegant venues — or wherever feels most meaningful to you — guided by a team who understand Excellence and the importance of saying goodbye with grace and love.
Step 5: Legacy
Memorial
Touchpoints
We help you honour their memory in ways that last — through photo tributes, treasured keepsakes, meaningful music, or even a digital legacy to share with future generations. Every detail is a chance to keep their story alive.
One Call. Every Detail Handled. A Farewell That Feels Memorable - Not Rushed
24/7 Human Support
No call centres. No scripts. Just compassionate professionals ready to guide you - any time, day or night.
The Gardenia Farewell Framework
A 5-step, story-led process that turns funeral planning into a meaningful, healing experience.
Custom Ceremonies in Meaningful Places
From venues to gardens and yacht clubs. If it was meaningful to them, we’ll make it possible.
No Hidden Fees. Ever
Every quote is transparent and itemised. No pressure. No surprises. No unexpected costs halfway through planning.
Australian Owned and Family Operated
We’re not part of a corporate chain. We care deeply about every family we serve like our own.
90% Australian-Made Products
From caskets to keepsakes, most of what we use supports local makers and meets the highest standards.
Member of AFDA
Unlike many providers, we follow the strictest national standards through the Australian Funeral Directors Association.
One Point of Contact from Start to Finish
No handovers. No confusion. One dedicated planner who listens, supports, and handles everything.
DIRECTOR TODAY
No hidden fees. No surprises. Just clarity, compassion, and a detailed quote upfront
Why More Melbourne Families Are Choosing Gardenia Over Traditional Funeral Chains
Why More Melbourne Families Are Choosing Gardenia Over Traditional Funeral Chains
We don’t rush you through a checklist. We guide you through a 5-step emotional planning process that helps you honour your loved one’s life - beautifully and meaningfully.
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Personalisation
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Story-led,
tailored
farewells
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Pricing
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Clear, no hidden
fees
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Support
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24/7 real human
help
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Venue Options
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Anywhere
meaningful
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Stress Level
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Handled for you
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Emotional
Outcome
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Peace and
closure
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Personalisation
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Generic
templates
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Pricing
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Surprise add-ons
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Support
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Call centres
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Venue Options
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Chapel only
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Stress Level
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You manage
logistics
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Emotional
Outcome
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Regret and
frustration
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Honouring Their Life, Healing Your Heart, and Finding Peace - Without Carrying It All Alone
No more confusion, pressure, or second-guessing. From the moment you speak with us, you’ll feel supported and understood - guided by someone who truly listens and takes care of everything.
Instead of a rushed, generic service, you’ll create a farewell that reflects your loved one’s life, values, and spirit. One that brings comfort to your family - and leaves you with peace, not regret.
Here’s How You Can Get Started In 3 Simple Steps…
Speak With a Funeral Director
A phone call at a time that suits you. There’s nothing to lose — just a calm, compassionate conversation to help you feel supported and gently take the next step.
Get Personalised Guidance and Pricing
We’ll listen to your needs, walk you through your options, and give you a clear, itemised quote - so you feel confident and supported, not overwhelmed.
Create a Farewell That Feels Right
If it’s a fit, we’ll take care of everything - from planning to delivery - so you can focus on honouring your loved one, not managing logistics.
DIRECTOR TODAY
We’ll help bring your vision to life
Get
your questions answered with no pressure
We Understand You’re Grieving - But the Wrong Choice Can Leave Lasting Regret
In tough moments, it’s easy to go with the quickest or cheapest option — but many families end up wishing they hadn’t. Hidden fees, rushed goodbyes, and impersonal service can leave lasting regret.
At Gardenia, we do things differently. You’ll get honest advice, upfront pricing, and a heartfelt farewell that truly honours their life — no shortcuts, no surprises.
Gardenia’s Perfect Farewell Promise
Planning a funeral is a personal journey, and costs depend on your choices. Our experienced team will guide you with care, provide clear, obligation-free advice, and offer a detailed quote. If we ever fall short, we’ll make it right—promptly, respectfully, and at no extra cost.
*T&C’s Apply
OFFER FOR THE FIRST 5 FAMILIES
Speak With Us For 15 Minutes To Gain Clarity On Your Next Steps And Plan A Funeral And Allow Us To Bring Your Vision To Life
Plus we’ll also send you a copy of our latest Trends in Funerals & Cremations when you book to speak with a funeral director today
When you work with Gardenia, we’ll take care of everything from:
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Venue setup
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Organising celebrants & priest
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Personalised booklets & slide show presentations
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Creating live streaming across borders
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Catering food and beverages to your taste
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Organising music and scents
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Organising vehicles
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And much much more